Payment
How much does it cost to use the luggage service?
Last Updated: 1 April 2025You pay a flat rate for picking up or dropping off one piece of luggage per person. There is a surcharge per additional piece and person. With our price simulator you can get a better idea of the prices of our services. By filling in just a few details, the simulator can provide you with...
What if I do not receive a receipt?
Last Updated: 1 April 2025Your payment receipt may accidentally end up in the spam folder, so be sure to check that too. Can’t find it there? Then be sure to contact us, we are happy to help you!
What does the price I pay for a SkyCap service consist of?
Last Updated: 1 April 2025The price you pay for our service is determined by personnel costs, IT applications, security and transportation.
What if I experience problems with payment?
Last Updated: 1 April 2025There may be a temporary glitch at your bank or on our website. We recommend that you first check with your bank to make sure everything is working normally there. If so, be sure to contact us. We are happy to help you!