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Luggage

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What is the maximum size of my luggage if I want to use SkyCap?

Last Updated: 1 April 2025

Please check the airline’s website for this. We only accept the number and type of baggage you are entitled to based on your booking. Overweight or extra baggage will not be accepted.

Can I still cancel the baggage service?

Last Updated: 1 April 2025

You certainly can. Up to 48 hours before departure, you can cancel your baggage service free of charge.

What if my luggage, or its contents, is damaged en route?

Last Updated: 1 April 2025

For this, the normal procedure applies. A report will be made to the airline handling agent upon arrival.

Will my carry-on luggage also be taken care of by Skycap?

Last Updated: 1 April 2025

No, SkyCap does not take care of your carry-on baggage, only checked baggage.